Privacy Policy

Introduction

TenkiBooks (the “Company” or “We”), respects your privacy and we are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit and use the website www.tenkibooks.com, including any content, functionality, and services offered on or through app.tenkibooks.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. The Website is offered and available only to users who are at least 18 years of age and who either have an active account with the Company (an “Account Holder”) or who have been authorized by an Account Holder to access the Account Holder's account (an “Authorized Account User”) (Account Holders and Authorized Account Users are also referred to as “you”).

This policy applies to information we collect on this Website and in e-mail, text and other electronic messages between you and this Website. It does not apply to information collected by us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries).

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

TenkiBooks is designed for use by children (Authorized Account Users) with the supervision and consent of their parents (Account Holders). We comply with the Children's Online Privacy Protection Act (COPPA) and other relevant laws. We do not knowingly collect personal information directly from children under 13. Account Holders must provide consent and create accounts for Authorized Account Users, and they control the information shared with TenkiBooks.

We only collect limited information about the Authorized Account Users, such as the username chosen by the Account Holder. We use this information solely to provide and enhance our service. Account Holders have the right to review, delete, or control the personal information of the Authorized Account Users at any time.

If you believe we might have any information from or about a child under 13, please contact us at team@tenkibooks.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• by which you may be personally identified, such as name, last name, e-mail address, or any other identifier by which you may be contacted online or offline (“personal information”);
• that is about you but individually does not identify you, such as your user name; and/or
• about your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us. The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.
• Records and copies of your correspondence (including e-mail addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on areas of the Website that are accessible to other users of the Website that are Authorized Account Users of the same Account Holder, or that are transmitted to other Authorized Account Users of the same Account Holder on the Website (collectively, “User Contributions”). Your User Contributions are posted on the Website and transmitted to others at your own risk.

Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. This helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us directly at team@tenkibooks.com to opt out.

Transactions

Purchasing Coins:

Account Holders can buy coins in exchange for books. The transaction of buying coins is processed via a third-party service provider, Stripe. When you make a purchase, Stripe will collect and process your payment information. We do not store your payment information on our servers. Please review Stripe’s privacy policy to understand how they handle your data.

Using Coins to Purchase Books:

The transaction of exchanging coins to get books is handled within the TenkiBooks app. Your account balance and transaction history are maintained by us to facilitate these exchanges. We ensure that this information is stored securely and used solely for the purpose of managing your purchases and providing you with access to books.

By purchasing coins, you agree to our Terms of Use and Privacy Policy.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of TenkiBooks's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by TenkiBooks about our Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of TenkiBooks, our customers, or others.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an e-mail at team@tenkibooks.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone, and to take care not to lose or forget it. We do not have access to your password and cannot reset your password if you lose or forget it; the password of an Authorized Account User can only be reset by the same Authorized Account User.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal or sensitive information transmitted to our Website. Any transmission of personal or sensitive information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

For additional protection of copyrighted content, we may embed invisible watermarking or tracking data into images, audio, or interactions linked to your account. This data does not contain personal information but may be associated with your account for anti-piracy enforcement.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you. The date on which the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

If you have any questions about this privacy policy, please contact us at:

team@tenkibooks.com